Terms and Conditions of Sale

The therapeutic tuning forks available for purchase are carefully selected for their vibrational quality.

Each piece comes from a specialized workshop with which a trusted collaboration has existed for over 10 years.

Orders can be placed via the contact form on the website (accessible here).

Please specify the reference or frequency you wish to order. You will receive a response shortly.

Payment is made online through a secure Stripe link (credit card) at the time of ordering.
The order is processed once the payment has been confirmed.

Orders are shipped within 24 to 48 hours after payment is received.
Deliveries are made via Mondial Relay (or an equivalent service).
Shipping fees are calculated based on the weight and destination of the parcel.

In accordance with current legislation, you have a right of withdrawal within 14 days from receipt of the product.

To exercise this right, please contact me directly by email.
Items must be returned in their original condition and at your expense.
Refunds will be processed upon receipt of the returned item.

In the event of a damaged or defective product upon delivery, please contact me within 72 hours, with a photo.
An exchange or refund may then be arranged.

If you have any questions regarding your order, feel free to contact me via the contact form or directly by email at : contact@tuningchi.com